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Set the standard.See it met — with proof.

Start from your company’s own standard. AI suggests what to assess, each with the words it came from, and people decide what is used. Employees practise the real moment, out loud or in writing, and every result carries its evidence.

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Tinjau isian dari sumber

Target kompetensi

Saran AI · perlu ditinjauPerlu ditinjau

Mendengarkan sampai selesai

Lets the customer finish before responding

Let the customer finish before you respond.

Saran AI · perlu ditinjauPerlu ditinjau

Mengakui keluhan

Acknowledges the concern in their own words

Acknowledge the concern in your own words.

Saran AI · perlu ditinjauPerlu ditinjau

Menjelaskan biaya

Explains every fee in plain language

Explain every fee in plain language.

Try it: decide on each suggestion yourself.

Try a standard

One standard, one take

From standard to evidence, without a cut.

01The standard

Start from your own standard.

Upload the document your teams already follow — a PDF with text, TXT or Markdown — or paste it. You can also start from an approved role standard or the competency bank.

The document is read as the source.

02The suggestions

AI proposes. A person decides.

AI suggests what to assess, each with a word-for-word quote from your standard. Someone on your team uses, skips or saves each one for later. The AI sets no weights and no pass marks.

People set the scoring rules.

03The invitation

Invite a whole cohort at once.

Search, filter by role and select everyone eligible for the published version, then confirm the assignments in one step. Schedule the invitation for a date, a time and a time zone.

Confirming people doesn’t send an email by itself.

04The answer

Answer out loud.

Each employee gets one focused screen: the scene, the question and a timer. They answer by voice or in writing. Speech becomes text, and only the transcript is kept.

The audio is discarded. Only the words remain.

05The proof

Every point has proof.

Each criterion is scored with the employee’s exact words, and every quote is checked against the transcript. The app — not the AI — calculates the points. If a quote can’t be found, the result records the missing evidence for the L&D Manager.

Results release automatically. Earlier corrections keep their history.

06The view

See every team.

L&D compares runs, criterion coverage and trends per period, and can download them as CSV. Departments filter People and Results.

Practice evidence stays separate from formal results.

Around every programme

One assessment is only part of the story.

Around it: programmes that keep their versions, cohorts you can read at a glance, lessons that remember where people stopped, and results each person sees at the right level.

01For L&D

Programmes with versions

A programme is published as a version, and people are assigned to the version that was published. Any L&D Manager publishes; nothing waits for another person.

Cohorts at a glance

Every person in a cohort shows where they are — not started, in progress or finished — and an L&D Manager opens a result from the same list.

02For employees

Lessons that keep your place

Employees learn from lessons that save their place as they go, so they can close the page and pick it up later.

On phone and desktop

It is responsive web, not an app to install: on a phone the navigation moves to a tab bar at the bottom.

Progress survives interruptions

Time runs on the server, saves are retried without duplicates, and unsaved text stays on the screen when the connection drops.

03For leaders

Practice stays practice

Practice evidence is kept apart from formal competency outcomes, so a practice run never counts as a verified skill.

A summary per department

Each department has a summary — people in programmes, skills verified and cohorts on track — that every L&D Manager can open.

For employees

One focused screen. Your own words.

The scene and the question, then a microphone. Speak your answer: it becomes text, and only the transcript is kept as evidence.

In the app the text arrives when a part of the recording is saved — not word by word.

Service Excellence 2026 · Complaint handlingPertanyaan 1 · First responseSisa waktu 3:48

First response

What do you say to him first?

Mulai merekamTekan mikrofon lalu jawab dengan suara jelas.

Jawaban AndaBelum ada rekaman

Transkrip jawaban Anda akan muncul di sini sambil Anda berbicara.

Tentang rekaman Audio diubah menjadi teks lalu dibuang; audio tidak disimpan dan tidak dapat diputar ulang. Yang disimpan hanya transkrip asli.

Press Rekam to try it. Demonstration. Nothing is recorded: your microphone is not used.

Aivident proposes — you decide.

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Skills, backed by evidence.

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